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Shipping policy
SHIPPING & DELIVERY POLICY
Last updated January 22, 2022
This Shipping & Delivery Policy is part of our Terms of Service ("Terms") and should be therefore read alongside our main Terms: https://soundporium.com/policies/terms-of-service.
Please carefully review our Shipping & Delivery Policy when purchasing our products. This policy will apply to any order you place with us.
WHAT ARE MY SHIPPING & DELIVERY OPTIONS?
We offer various shipping options. In some cases a third-party supplier may be managing our inventory and will be responsible for shipping your products.
Free Shipping
We offer free Standard 4-7 business days shipping on orders over $300 USD.
Expedited Shipping Fees
We also offer expedited shipping at the following rates:
|
Shipping Method
|
Shipping Fee |
|
Standard Shipping
3-7 business days
|
Based on weight calculated at checkout |
If you select an expedited shipping option, we will follow up after you have placed the order with any additional shipping information.
All times and dates given for delivery of the products are given in good faith but are estimates only.
DO YOU DELIVER INTERNATIONALLY?
We do not offer international shipping.
ARE THERE OTHER SHIPPING RESTRICTIONS?
Orders cannot ship to P.O.Boxes
Orders only ship on business days, which are Monday - Friday.
Not all shipping methods are available for certain items.
To ensure same-day processing, order must be placed by 3pm EST.
Shipments to APO/FPO addresses require additional processing time after delivery to the military post office.
WHAT HAPPENS IF MY ORDER IS DELAYED?
If delivery is delayed for any reason we will let you know as soon as possible and will advise you of a revised estimated date for delivery.
QUESTIONS ABOUT RETURNS?
If you have questions about returns, please review our Return Policy: https://soundporium.com/policies/refund-policy.
HOW CAN YOU CONTACT US ABOUT THIS POLICY?
If you have any further questions or comments, you may contact us by:
- Email: sales@soundporium.com
- Online contact form: https://soundporium.com/pages/contact-us